Privacy Policy

1. Introduction
Krowd Advisory Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website and services.

2. Information We Collect
We may collect and process the following data:

  • Personal details (name, email, phone number, address)

  • Case-related information submitted through our website

  • Technical data (IP address, browser type, device information)

  • Communication records when you contact us

3. How We Use Your Information
We use your data for the following purposes:

  • To provide our legal referral and support services

  • To respond to inquiries and communicate with you

  • To comply with legal obligations and regulatory requirements

  • To improve our website and user experience

  • For marketing purposes, where consent has been given

4. Legal Basis for Processing
We process your data under the following legal bases:

  • Your consent (where applicable)

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

5. Data Sharing & Third Parties
We may share your information with:

  • Trusted legal professionals and service providers to process claims

  • Regulatory authorities if required by law

  • IT and marketing service providers (for website and communication management)

We do not sell or rent your personal data to third parties.

6. Data Storage & Security
We implement strict security measures to protect your data. Information is stored on secure servers, and we take steps to prevent unauthorized access, disclosure, or alteration.

7. Retention of Data
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Your Rights
You have the right to:

  • Access, correct, or request deletion of your personal data

  • Object to data processing or request data restriction

  • Withdraw consent where processing is based on consent

  • Request data portability

To exercise these rights, contact us at [email address].

9. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience. You can manage cookie settings through your browser.

10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page.

11. Contact Information
If you have any questions about this Privacy Policy, contact us.