What is a Section 11 Claim?
A Section 11 claim refers to legal action taken under Section 11 of the Landlord and Tenant Act 1985, which requires landlords to keep rental properties in a good state of repair. This law protects tenants by ensuring landlords fulfil their responsibility to maintain the structure and essential utilities of the property.
If a landlord fails to carry out necessary repairs after being notified, tenants can make a Section 11 claim to force repairs and, in some cases, claim compensation for the inconvenience and distress caused.
What Repairs Are Covered Under Section 11?
Under Section 11 of the Landlord and Tenant Act 1985, landlords are legally required to maintain and repair:
The structure and exterior of the property, including walls, roof, doors, and windows.
Sanitary fittings, such as toilets, sinks, and baths.
Heating and hot water installations, including boilers and radiators.
Water, gas, and electricity supply to ensure they remain safe and functional.
Damp and mould issues caused by structural defects or leaks.
If any of these areas are left in disrepair, tenants have the right to take legal action.
When Can You Make a Section 11 Claim?
You may be eligible to make a Section 11 claim if:
You have reported a repair issue to your landlord.
The landlord has failed to respond or carry out repairs within a reasonable timeframe.
The disrepair is affecting your health, safety, or quality of life.
The issue is covered under Section 11 responsibilities.
How to Make a Section 11 Claim
If your landlord is failing to take action, you can follow these steps:
1. Notify Your Landlord in Writing
Provide a written request outlining the repair issue, ensuring you keep records of all communications.
2. Allow a Reasonable Time for a Response
Landlords must act within a reasonable timeframe based on the severity of the disrepair.
3. Seek Legal Support
If the landlord continues to ignore the issue, you can seek legal assistance to escalate the claim.
4. Take Legal Action
A Section 11 claim can force the landlord to complete repairs and may entitle you to compensation.
How Krowd Advisory Can Help
At Krowd Advisory, we help tenants enforce their rights under Section 11 by providing free legal triage and connecting them with trusted legal professionals.
We assist with:
Assessing your case to determine if a claim is viable.
Gathering evidence, including photos and reports.
Taking legal action to ensure repairs are completed.
Seeking compensation for inconvenience and distress.
Start Your Section 11 Claim Today
Don’t let your landlord ignore necessary repairs. If you're experiencing housing disrepair, Krowd Advisory can help you take action.